Last updated on: 11-09-2024 07:30:56

Introduction

At Systum Technology, we strive to deliver digital products and services with efficiency and transparency. Our Shipping & Delivery Policy outlines the terms under which we manage the delivery of our app, web, and software development solutions.

Delivery of Digital Products

• Instant Access: For digital products like app licenses or web-based services, delivery will occur via email or other electronic means upon payment confirmation.
• Project-Based Deliverables: Custom web or app development projects will follow the timeline agreed in the project contract, with deliverables shared securely after completion of each phase.

Delivery of Physical Products

• Physical products like merchandise are shipped within India and selected international locations.
• Orders are processed within 1-3 business days, with delivery times ranging from 5-7 business days domestically and 10-15 business days internationally.

Order Tracking

You will receive a tracking number via email for physical products, allowing you to monitor the delivery progress.

Issues with Digital Deliverables

• Access Issues: For any problems with digital access, contact us immediately, and we will resolve the issue.
• Revisions: Custom project revisions are handled as per the project's agreed terms, with delivery dates communicated accordingly.

Delayed or Missing Deliveries

For any delays or missing deliveries, please contact our support team to resolve the issue as soon as possible.